Store Policy

This Privacy Policy describes how and when Snake & Sun will collect, use, and share information when you purchase an item, contact, or otherwise use our services.

This Privacy Policy does not apply to the practices of third parties that we do not own or control.

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Your Personal Information

Snake & Sun will collect personal information to fulfil your order. Information such as your name, email address, postal address, payment information, and the details of the product that you’re ordering may be collected. You may also choose to provide us with additional personal information if you create a Community Account or contact us directly (a custom order, for example).

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Why We Need Your Personal Information and How We Use It.

We rely on a number of legal bases to collect, use, and share your information, including:

• as needed to provide services, such as when using your information to fulfill your order, to settle disputes, or to provide customer support;

• when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for our mailing list, making an account with us, booking a service, or making an order;

• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and

• as necessary for the purpose of legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving our services. We use your information to provide the services you requested and in our legitimate interest to improve services; and 2) Compliance with state and federal laws.

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Information Sharing and Disclosure

Information about our customers is important to our business. Snake & Sun will share your personal information for very limited reasons and in limited circumstances, as follows:​

• Service providers. We engage certain trusted third parties to perform functions and provide services to our shop, such as payment processing. We will share your personal information with these third parties, but only to the extent necessary to perform these services.

• Business transfers. If we sell or merge this business, we may disclose your information as part of that transaction, only to the extent permitted by law.

• Compliance with laws. we may collect, use, retain, and share your information if there is a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.

• Other Community Members, only if you choose to make your profile public.

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Data Retention

We retain your personal information only for as long as necessary to provide you with our services and as described in this Privacy Policy. However, we may also be required to retain this information to comply with any legal and regulatory obligations, to resolve disputes, and to enforce agreements. We generally retain your data for up to 4 years. 

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Transfers of Personal Information Outside the US

We may store and process your information through third-party hosting services in the EU and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If we are deemed to transfer information about you outside of the US, we rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

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Your Rights

If you reside in certain territories, including the US, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. Description of these rights below:

• Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us through our contact page or the information provided below. 

• Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request.

• Object. You can object to (1) our processing of some of your information based on our legitimate interests and (2) receiving marketing messages from us after providing your express consent to receive them. In such cases, We will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

• Complain. If you reside in the US and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

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How to Contact

For purposes of US data protection law, I, Kas Leckie, am the data controller of your personal information. If you have any questions or concerns, you may contact me at snakeandsunllc@gmail.com.